Return Policy

Return Policy:
Return authorization is required on all returns. To initiate a return authorization, please email us:

We will accept merchandise with an authorized RA# that was purchased from us within 15 days of receipt.

The merchandise must be in new and unused condition and in its original packaging.
Mounting any electronics or installing radio parts in a rc or model or discarding the packing material and products with physical damage are a few examples of what constitutes used merchandise.

We are unable to reimburse for return shipping costs.

Electronics are ALL final sale. All defective claims are to be done through the manufacturer. Due to the nature of these components are used, we are not allowed to process claims, manufacturers want to deal with the consumer so they can better solve the problem.

Defective/non-fitting items
We will provide a full refund or exchange for any items that are defective or do not fit (unless the wrong item was ordered for the car). We can only honor exchanges when we receive the item(s) back within 15 days. Items that do not fit because of an issue caused by a specific aftermarket item will be subject to restocking fees if they are returned.

The manufacturers we distribute for develop products of the highest craftsmanship and quality in the R/C industry. Occasionally, however, a defect may pass through the manufacturer’s quality control system. All products purchased through Super-G have a manufacturer’s warranty protecting the buyer against defects. Warranty length and terms may vary by manufacturer. If your product appears to be defective, the manufacturer requires that you contact them directly for technical and warranty assistance. A retailer such as Super-g cannot make warranty rulings or determine if your warranty claim is valid. Crash damage and damage incurred due to misuse, accidental or otherwise, is not covered under any warranty. If you cannot locate the manufacturer’s contact information within the product’s documentation, please feel free to contact Super-G and we will provide this information.

Due to shipping regulations, fuel cases, Lithium Ion (LiIon), Lithium Polymer (LiPo) and Lead Acid (Pb) batteries may not be returned to us. You will need to contact the manufacturer for any warranty and defect claims.

There is a 20% restocking fee. Item(s) need to be shipped to our warehouse at the customer’s expense before we can process the refund. If one or more criteria are not meant, we cannot accept the refund.
-New condition, Original Packaging, and 15 Days Time Frame

Limits of Responsibility
We accept no responsibility for crash damage and/or loss of kits, motors, accessories, etc. incurred during operation of a radio-controlled model. In most cases it is very difficult or impossible to determine whether crash damage was actually due to radio equipment failure or to operator error. Super-G cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by our service center, etc.

It is impossible to guarantee product compatibility for product recommendations. We provide information and suggestions to the best of our abilities based on the information available to us at the time. We are unable to guarantee successful outcomes.

We are not responsible for incidental damages caused by defective products.
Super-G  reserves the right to cancel or refuse orders at its discretion. We reserve the right to limit quantities and discounts. Also, please note that most items we offer are intended for use in the USA. International radio frequency and electric current requirements are the responsibility of the buyer. Super-G cannot provide CE certification documentation.


If your package was damaged in transit, please take photos immediately and contact Super-G. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver. DAMAGES MUST BE REPORTED WITHIN 48 HOURS of receiving the order. No exceptions. WRONG ITEMS MUST BE REPORTED WITHIN 5 BUSINESS DAYS of receiving the order. No exceptions. Please keep all packaging (box, packing paper, etc.) for verification purposes. We will most likely request that the damaged product(s) be shipped back to us for verification. Super-G will also require that photos be taken of damaged packages and or parts for inspection purposes. Photos of damaged goods will help us expedite the process and provide a better resolution.